SAP Fieldglass: Revolutionizing the Way Businesses Manage their Contingent Workforce

This blog’s goal is to explore SAP Fieldglass more deeply, its features, modules and implementation strategies. No matter if you are an HR professional, procurement specialist or IT leader – this blog aims to equip you with insights that will allow you to maximize its benefits effectively. SAP Fieldglass is a cloud-based platform that offers organizations an end-to-end solution for efficiently managing their contingent workforce, service procurement, and external workforce programs. Fieldglass allows organizations to source, engage, and manage their non-employee workforce efficiently.

Understanding SAP Fieldglass

What is SAP Fieldglass?

SAP Fieldglass is the market-leading Vendor Management System (VMS), designed specifically to manage external workers. Companies all over the world use SAP Fieldglass, a long-standing pioneer in global talent management and service procurement, to find, engage, and manage a variety of flexible tools. Its cloud-based solution helps companies transform how work gets done, increase operational agility, and accelerate business outcomes in the digital economy.

It became a leader in vendor management systems by developing the first unified technology platform that provides transparency into an organization’s contingent workforce program and helps companies optimize program performance and make more strategic labor decisions.

SAP Fieldglass is a software framework used to support the contingent staff management system. When an organization implements a contingent workforce management program that uses the application, the suppliers (or vendors) providing workers will be asked to use the same application to submit candidates, Sign work orders, and request time and payroll expenses.

Introduction of SAP Fieldglass

Its is a web-based application that runs in any internet browser. No installation is required on the computer; only a connection to the internet is needed to access Fieldglass. When a buyer company includes a supplier in their contingent workforce management program, the buyer will invite the supplier to register for the application. This is how it’s working!

 A supplier company must sign a Fieldglass Contractor Access Agreement (CAA) before creating the supplier’s account. After the CAA has been signed, an invitation to register for the SAP Fieldglass application will be sent. Registration emails are sent to the main contact (provider account manager) provided by the purchaser service. The Supplier Account Manager is set up as an Administrator in the SAP Fieldglass framework and can add additional Supplier Users as needed. The Supplier Account Manager, not the Purchaser or SAP Fieldglass, is responsible for adding additional Supplier Users. Once new users are established, they will receive an e-mail with instructions on registering their SAP Fieldglass account. When their SAP Fieldglass user accounts have been successfully registered, they can sign in with their new usernames and passwords.

It is a cloud-based vendor management system software that integrates with HR to deliver a seamless workflow and facilitates compliance cost savings and a paperless efficiency process at every touchpoint in the system. It offers its customers various benefits, such as compliance, cost, visibility, efficiency, and quality.

This platform manages the complete service procurement lifecycle, simplifying the external service providers’ engagement and statement of work engagements. It is one of the most competent service contractors with the most comprehensive regional footprint and the most extensive client base that helps businesses navigate the evolving world of contingent workforce management.

The application delivers the tools and talent needed for better workflow decisions. It ensures the compliance of safety and security processes to measure the quality of services offered and drive cost savings. It quickly brings high-quality contingent workers together while improving cooperation with suppliers.

What are the benefits of SAP Fieldglass?

  • Helps companies to buy and procure external services
  • Streamlines vendor onboarding
  • Helps in hiring managers and picking the right candidates
  • Assists in managing timesheets, deliverables, and payment process
  • Offers HR functions such as job descriptions, evaluations, and security passes
  • Adds capabilities to contracts, purchase orders and invoices
  • Helps in tracking contingent labor spending
  • Delivers a set of reporting, visualization, and benchmarking tools
  • Analyzes customer services and procurement activities
  • Doesn’t overlap with any existing SAP products.

Let’s understand a high-level overview of the key process flow of the solution

SAP Fieldglass Modules

Vendor Management System

A vendor management system (VMS) is a cloud-based application that allows both a buyer and supplier company to keep track of an external workforce. VMS centralizes suppliers and workers.
data to provide visibility into the transaction. Below are the primary functions addressed by the VMS

  • Enforce contract compliance
  • Manage costs
  • Mitigate risk
  • Ensure quality hires
  • Create efficient hiring practices
  • Make better buying decisions

Program Management

Program Management A Program is a combination of processes, people, and platforms that
helps create and maintain efficiencies in the functions necessary to maintain a business.
Specific to the solution, it governs the procurement and management of an external workforce.

The program adopts nine primary functions:

  • Worker Management
  • Supplier Management
  • Transaction Monitoring & Auditing
  • Spend & Rate Management
  • Quality & Continuous Improvement
  • Risk Mitigation
  • Change Management
  • Application Administration
  • End-User Support

Contingent Worker Procurement

The VMS allows companies to bring on high-quality contingent workers
quickly while also improving collaboration with suppliers. Key functions list as below

  • Job posting
  • Approving the job posting
  • Distributing the job posting
  • Reviewing job seekers
  • Selecting job candidates
  • Creating a work order
  • Approving the work order
  • Notifying the supplier
  • The worker registers
  • Tracking time and expenses
  • Approving the worker’s time and expenses
  • Generating the invoice
  • Paying the worker

Services Procurement

Services procurement is the acquisition and engagement of external resources to perform certain functions or complete specific projects for an organization. There are many reasons an organization would use external service providers, the most common being that it has a business need that falls outside its core expertise. The organization would then rely on an external provider to deliver that service to remain focused on its primary business. Please find below a list of the core function of service Procurement.

  • Create the SOW as a Statement of work
  • Submit the SOW to vendors
  • Vendor reviews/edits SOW
  • Buyer reviews edits to SOW
  • Buyer approvers review SOW
  • Supplier approves and adds worker(s)
  • Buyer approves worker(s)
  • Worker registers in Fieldglass
  • The worker submits time and expenses
  • Supplier completes milestone
  • Buyer approves milestone
  • Supplier is paid

Worker Profile Management

Worker Profile Management (WPM) bridges the gap between maximum spending under management and decentralized workplace regulation. It allows you to track and manage non-traditional workers not linked to SAP Fieldglass jobs or SOWs.

Such profile employees who do not send timesheets or cost sheets in SAP Fieldglass can now be monitored for header, monitoring, and on-board / off-board activities.

Fieldglass Use Cases

Organizations from a variety of industries, including those in healthcare, retail, and financial services, frequently use Fieldglass for the reasons listed here:

  • Staffing: Fieldglass can help organizations source and manage temporary staff efficiently to fill critical roles quickly and cost-effectively. 
  • Services procurement: Fieldglass allows organizations to efficiently navigate their services procurement processes from initial sourcing to payment.
  • Statement of Work (SOW): Fieldglass offers an effective platform to manage Statement of Work projects, helping organizations track project progress while effectively controlling costs.

SAP fieldglass pricing

For medium-sized companies and large companies, scaled solutions are available. For price information, please get in touch with SAP directly.

How is SAP Fieldglass implemented?

Implementing SAP Fieldglass with SaaS: An Approach

SaaS Implementation Simplicity: SAP Fieldglass follows a SaaS implementation model, making implementation simpler. As a cloud-based solution, it requires minimal infrastructure setup and upkeep costs. Organizations can quickly get underway without extensive on-premise installations

Net-New (Greenfield) Implementations Vs. System Conversion (Brownfield) Implementations: Designed specifically to replace manual processes or start from scratch, either by starting from the ground up or by replacing manual processes with automated processes,. Since historical data does not need to be transferred, effort requirements are low. With system conversion (Brownfield) implementation, however, migration of existing systems (into SAP Fieldglass) requires data migration and integration with legacy systems – an effort which typically exceeds that of system implementation alone. Complex due to existing external workers, contracts, and historical data.


SAP Fieldglass is the leading cloud solution for managing your work orders, employee hours and field workforce management.In essence, SAP Fieldglass is a cutting-edge solution for personnel management and sourcing. This blog examined the key features and benefits that make SAP Fieldglass such a valuable resource for firms trying to maximize their workforce management for contingent labor and vendor management.

Happy Learning ..!!

What is the pricing model of SAP Fieldglass?

A: SAP Fieldglass’ pricing model offers subscription-based plans tailored specifically for individual organizations depending upon user numbers and desired functional requirements. Pricing options can also be customized based on organizational-specific needs.

Is SAP Fieldglass easy to use?

SAP Fieldglass was created with simplicity in mind, being both user-friendly and highly adaptable so as to meet organizations’ individual requirements and workflow processes.

What types of support and training options exist for SAP Fieldglass?

SAP offers numerous support and training services for their Fieldglass software solution, such as online documentation, user forums, training courses and an available customer support team.

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