Table of Contents
What is the SAP marketplace?
SAP Marketplace is the place provided by SAP for all kinds support activities. SAP Service Marketplace offers help for business applications, examination arrangements and stage uphold, including programming download, permit key solicitations, client messages, and the SAP Notes information base
For everything from SAP interim assistance, support, SAP apps, SAP Marketplace is a centralized location for Business Applications, Analytics, and Sybase customers to find solution and platform support, including software installation, license key requests, event management, and SAP Notes database support, SAP Marketplace offers post-sales service
Until you launch your SAP Marketplace journey with sap. To login to SAP Service Marketplace, you’ll need a S User ID: these are provided only to SAP customers and partners. To login to other SAP pages, such as SCN, a S User ID can be used. You can register with Service Marketplace as a new consumer.
How do I access SAP notes?
Go to SAP SUPPORT PORTAL once you are signed in to the SAP Service Marketplace. Below is the look and feel of the SAP Service Marketplace we get in SAP Support Portal
SAP SUPPORT PORTAL :- https://support.sap.com/en/index.html
Search for SAP OSS Note
In this section,We are able to search SAP notes & knowledge-based posts, content and documents of the SAP help platform, the content consulting recommendation for exiting issue related to any problem.
Access to Launchpad
The SAP ONE Support Launchpad offers an intuitive interface with access to task-driven support tools. It shows only the necessary applications and perspectives for you by using personalized position profiles., notification, Incident Expert search, Traning Toolkit , Report an incident , Manage Reported incident, Solution proposed by SAP Expert, SAP Expert Chat for Real-time support, Licence product details, SAP Learning Hub,
Manage users
Manage the company’s user IDs. Assign permission and define client or installation access numbers. Edit User Data and Edit Authorization authorizations are required.we are also allowed to access list of Users, Requested users, Deleted users, Important Contacts,, Reports & update, Authorization Packages, Action required.
Mange Remote connection
SAP support is used to connect to OSS. Remote Connectivity allows users to connect via the internet to any SAP device. Its enable remote access to your SAP system by SAP support engineers so they can fix your problems more quickly. We need an SAP data line to construct the service link. A SAProuter needs to be mounted on both sides (Client, SAP). Network type needs to configure the remote connection for Remote Connection setup as a technical requirement.
Where can I download SAP software?
Downlaod Software
Central Software download Portals which used to download Help Pack updates, update patches, installation routes, sort a position from SAP to download all kinds of apps such as analytics Solutions,SAP Application components, Best practices, Business One, Crystal reports, Cloud Solution, SAP Business Connectors, SAP GUI & SAP Cryptographic Software.
Request access keys
Different types of keys such as product activation licence keys, migratory keys, Developer and SSCR keys, plus your own namespaces to change the product may be required when operating with SAP applications.In the section you may request for Object Key, Developer Key, and several other downloads.
Report/View Incidents
If we need some support from SAP, we can raise SAP message from here. If we have Sev1 and we can not repair it, we need to raise SAP message in that situation. We need to open OSS connections to SAP before raising SAP messages so that we can access the to the system in which we have problem
Product documentation
As important as the product itself is product documentation or technical guide.
Hope this blog helps you to understand SAP SUPPORT PORTAL & Support related issue reporting, Check out these tutorial links to learn more about SAP ..Happy Learning ..!
