SAP Marketplace is the place provided by SAP for all kinds support activities. SAP Service Marketplace offers help for business applications, examination arrangements and stage uphold, including programming download, permit key solicitations, client messages, and the SAP Notes information base
For everything from SAP interim assistance, support, SAP apps, SAP Marketplace is a centralized location for Business Applications, Analytics, and Sybase customers to find solution and platform support, including software installation, license key requests, event management, and SAP Notes database support, SAP Marketplace offers post-sales service
Until you launch your SAP Marketplace journey with sap. To login to SAP Service Marketplace, you’ll need a S User ID: these are provided only to SAP customers and partners. To login to other SAP pages, such as SCN, a S User ID can be used. You can register with Service Marketplace as a new consumer.
Go to SAP SUPPORT PORTAL once you are signed in to the SAP Service Marketplace. Below is the look and feel of the SAP Service Marketplace we get in SAP Support Portal
SAP SUPPORT PORTAL :- https://support.sap.com/en/index.html
Search for SAP OSS Note
SAP Notices, SAP Knowledge Base Posts, SAP Group Material and more are searched for.
Access to Launchpad
The SAP ONE Support Launchpad offers an intuitive interface with access to task-driven support tools. It shows only the necessary applications and perspectives for you by using personalized position profiles.
Manage the company’s user IDs. Assign permission and define client or installation access numbers. Edit User Data and Edit Authorization authorizations are required.
Mange Remote connection
SAP support is used to connect to OSS. Remote Connectivity allows users to connect via the internet to any SAP device.
It is used to download Help Pack updates, update patches, installation routes, sort a position from SAP to download all kinds of apps.
Request access keys
In the section you may request for Object Key, Developer Key, and several other downloads.
If we need some support from SAP, we can raise SAP message from here. If we have Sev1 and we can not repair it, we need to raise SAP message in that situation. We need to open OSS connections to SAP before raising SAP messages so that we can access the to the system in which we have problem
As important as the product itself is product documentation or technical guide.
Hope this blog helps you to understand SAP SUPPORT PORTAL & Support related issue reporting, Check out these tutorial links to learn more about SAP ..Happy Learning ..!